Transform
operational chaos
into orchestrated flow.
We turn AI potential into real business value.
We bridge the physical and digital worlds: your people, empowered by AI, stay in control of every process.
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Why ThinSoft OI
We design workflows where people and AI work together.
We turn signals from machines and systems into operational decisions. We guide you as your day-to-day processes evolve, embedding AI as a genuine amplifier of human work.
Consulting
We design the operational experience.
We work alongside organisations to analyse processes and design human–machine interfaces. Every workflow is built on a deep understanding of user experience and proven expertise in business process management.
Software Development
We build the platform that orchestrates your systems.
We build solutions on OptimalFlow®, our proprietary platform designed to orchestrate people, machines and legacy systems in a single operational workflow. Where needed, we integrate with existing SCADA, MES, ERP and PLC systems through custom-built connectors.
Operational challenges
The problems
we solve.
Do any of these sound familiar?
Data going unused
You’ve invested in Industry 4.0 — connected machinery, sensors, data. But that data hasn’t yet changed the way you work.
The problem isn’t a shortage of data; it’s the absence of a system that turns data into decisions and concrete action.
Anomalies detected too late
The data is there, but by the time it reaches you it’s too late to act.
We aggregate data from sensors and machines to anticipate anomalies, not just record them.
Manual processes
Non-conformances are still handled by email and Excel spreadsheets.
Automated orchestration of approvals and escalations, with built-in AI and RAG.
Know-how at risk
When people leave, valuable knowledge leaves with them. Without the right system, that knowledge is lost.
ThinSoft’s operational workflows encode people’s know-how into the processes themselves, turning individual expertise into an organisational asset.
The Platform
From field signal to informed action.
We turn events and signals into executable workflows and informed action.
L4
AI & RAG Stack
HMI · Dashboards · Operator workflow
L3
Operational Intelligence Platform
Rule Engine · Event Orchestrator · Workflow Engine · AI Stack
L2
Event Ingestor
SCADA · MES · ERP · API connectors
L1
Field / Trigger
PLC · IoT sensors · operator
Partners & Subsidised Finance
Beyond technology: we also support you in turning innovation into investment opportunities.
Through a network of qualified partners, we guide our clients through grants, public funding programmes and investment plans, turning operational innovation projects into real funding opportunities.
•
Fundable innovation
whitepaper
The factory without Excel: intelligent orchestration of people, machines and legacy systems for Industry 5.0
Discover how manufacturing SMEs are overcoming operational fragmentation without replacing their existing systems.